/terms

Easy Travels Terms of Service

Last updated: November 5, 2026

These terms govern the use of Easy Travels by travel agencies and their users. By creating or using an account, the agency and each user accept them. If an agency has signed a separate commercial agreement with us, that agreement prevails wherever it provides otherwise. The Spanish version prevails in case of discrepancy.

1. Who provides the service

Easy Travels is a service of Curellich Jonathan Gaston (SailCode), located at Baez 637, piso 3, depto. 26, Ciudad de Buenos Aires, Argentina (“Easy Travels”, “we”). Contact: soporte@easytravels.app.

2. What the service is

Easy Travels is a web application for travel agencies. It lets an agency:

build travel quotes and share them with clients through a link;
receive the client’s answer: accept, decline, or request changes;
organize its team’s work;
when the agency enables it, connect its WhatsApp Business number and its professional Instagram account to handle conversations from the application.

Easy Travels does not sell travel, does not take part in the commercial relationship between the agency and its client, and is not a party to any transaction arising from a quote.

3. Accounts and users

Easy Travels sets up each agency. The agency’s administrator invites its users and manages their permissions.
Each user is responsible for keeping their password confidential and for the activity on their account.
The agency is responsible for its users’ use of the service in accordance with these terms.

4. Acceptable use

The agency and its users agree to:

use the service only for their travel agency business and in accordance with the law;
enter accurate data, and only the client data they need to quote and serve their clients;
not enter sensitive data (health, religion, political opinions, etc.) unless strictly necessary and with the consent the law requires;
not send unsolicited messages, bulk advertising, or illegal or offensive content;
not attempt to access other agencies’ data, or to compromise or overload the service.

5. WhatsApp and Instagram

If the agency connects its channels:

The agency must comply with the Meta policies that apply to its account, including the WhatsApp Business Policy, the WhatsApp Business Messaging Policy, and the Instagram Terms of Use.
Meta charges the agency directly for WhatsApp messages, at Meta’s current rates and through the payment method the agency has set up with Meta. Easy Travels does not handle that payment.
The agency is responsible for the content of its messages and for having its clients’ permission to message them on those channels.
Meta may limit, suspend, or disable a number or account on its own decision. Easy Travels does not control those decisions.
The agency can disconnect a channel at any time from Settings.

6. Personal data: Easy Travels as processor

For the agency’s client data, the agency is the controller and Easy Travels acts as a processor on the agency’s behalf, under article 25 of Argentine Law 25,326. In that role, Easy Travels undertakes to:

process the data only to provide the service and following the agency’s instructions, as expressed through the agency’s use of the application;
not use the data for its own purposes, not disclose it, and not share it with other agencies;
apply reasonable technical and organizational security measures and keep the data confidential;
use only the providers listed in the Privacy Policy, with adequate safeguards for international transfers;
help the agency respond to its clients’ access, rectification, and deletion requests, and carry out deletions the agency instructs within 5 business days;
delete the data when the service ends, as set out in section 9.

The agency represents that it obtained its clients’ data lawfully and informed its clients as needed for Easy Travels to process the data on its behalf. Agency users’ data is handled under the Privacy Policy.

7. Agency content

The agency keeps all rights to its content: quotes, texts, logo, images, and messages. It authorizes us to host, process, and display that content only as needed to provide the service; for example, to show a quote’s public page to the person who receives the link. The agency represents that it has the right to use the images and texts it uploads.

8. Price

Commercial terms (setup fee, subscription, and anything else that applies) are agreed separately with each agency and invoiced outside the application. Meta charges for WhatsApp messages directly (section 5).

9. Suspension and account closure

Easy Travels may suspend an agency for non-payment, for a serious breach of these terms, or for use that puts the service or third parties at risk. Except in urgent cases, we give notice by email first.
While an agency is suspended, its users cannot sign in and its channels do not send messages. Its data is kept.
The agency may request account closure at any time by writing to soporte@easytravels.app. The account stays suspended for 30 days, during which it can be reactivated. On day 31, we delete all of its data: users, clients, quotes, images, and messaging. Backups are rotated within a further 30 days at most.
Before requesting closure, the agency may ask us for a copy of its data.

10. Availability and changes to the service

We work to keep the service available and working well, but we do not guarantee it will be free of interruptions or errors. We may perform maintenance, and we schedule it outside business hours when possible. We may change, add, or remove features. If a change significantly affects agencies, we give reasonable advance notice.

11. Liability

The agency is responsible for its quotes, its prices and conditions, its relationship with its clients, and the content of its messages.
Easy Travels is not liable for decisions made by Meta or other third parties (number blocks, rate or policy changes), or for outages of third-party services we do not control.
To the extent permitted by law, Easy Travels’ liability to the agency for any claim related to the service is limited to the amount the agency paid for the service in the 12 months before the event. This limit does not apply in cases of willful misconduct or gross negligence.

12. Changes to these terms

We may update these terms. The current version is always on this page, with its date. If a change is significant, we email agencies at least 15 days before it takes effect. Continuing to use the service after that date means accepting the change.

13. Governing law and jurisdiction

These terms are governed by the laws of the Argentine Republic. Any dispute is submitted to the ordinary courts of the Autonomous City of Buenos Aires, unless a mandatory rule provides otherwise.

14. Contact

soporte@easytravels.app · Curellich Jonathan Gaston (SailCode) · Baez 637, piso 3, depto. 26, Ciudad de Buenos Aires, Argentina.